Each order will be dispatched whenever possible within 24 hours. In the event that an item is out of stock or a delay anticipated we will email to discuss with you. Delivery times vary – UK deliveries arrive on average in 2-5 working days, but please allow 15 working days. Overseas deliveries average 10 working days, but please allow 25 working days. We must allow 15 working days before we can consider a UK package as lost (25 working days for overseas orders). No refunds or replacements can be issued until this time has passed. Should any orders be damaged, broken or incomplete on delivery please contact Mangobeads within 48 hours of receipt. Any special requests or queries please contact me directly
Postage and Packing
Postage and Packing is not included and will be added at the checkout. It is possible for you to calculate the shipping charge by visiting your “shopping cart ” before checking out. Options are available for UK , Europe and Rest of world . Our postage is calculated by weight. The postage charge itself is the actual fee the post office charges based on the country, size and weight of the parcel. We charge an additional £1.80 for packaging and handling. We hope that in calculating postage in this way it will help our customers to understand how we calculate our shipping charges.
MangoBeads reserves the right to change, without notice, any pricing in the case of error or material cost increasing.
Product descriptions are as accurate as possible but should only be used as a guide. The best images possible are provided to help customers identify products. However the difference in the resolution and colour rendering of monitors has to be taken into account.
Contract of Sale
By completing your purchase with Mangobeads you agree to enter into a contract of sale with us under the terms below. It is our legal responsibility to provide the goods and services agreed in conformity with this contract and as per your legal rights under the Consumer Protection Regulations 2013.
We accept online credit / debit card payment via Paypal’s secure servers. Once you reach their payment page, pressing the “pay” button will obliges you to make payment and acts as your agreement to enter into the contract of sale.
Please review all your details and order total thoroughly before proceeding to pay.
Your Right to Cancel – Physical Goods
You have an automatic right to cancel this contract of sale within 14 days of receipt of goods and must inform us within that time frame, either in writing or by email, if you wish to do so. You must also return the goods to us within 14 days of cancelling your order. Items returned for refund are to be sent at your expense unless incorrect or faulty items were sent. Please obtain a proof of posting. Please note earrings may not be returned.
Your Right to Cancel – Downloadable / Digital Products
Your right to cancel a sale for downloadable or digital products (such as e-book tutorials) ends at your request when you initiate the download process. By physically starting the download process of the digital product, you agree that you are ending your cooling off period and waiving any future right to cancel the sale. If you have any queries about your digital purchase, please contact us before pressing “download”.